AJ HR and Training Ltd

Difficult or challenging conversations
2023-07-04 09:30 - 12:30 UTC
How do you feel when you had to have a difficult conversation? Nervous? Anxious? Nothing? We all go through different feelings when having challenging conversations. The first place is to start with yourself. What’s happening with you? How are you feeling? Our mind needs to be in the right place to have an effective conversation. Even more so if potentially it’s a challenging one. Having the right mentality and approach when about to deal with a difficult conversation is a valuable skill in any company.
It is hoped that the employees will just perform; however, there may be occasions where performance drops below the required standard and the leader/manager must step in to get the level of performance back to the required standard by having a difficult conversation. There could be several reasons why, how do you find out!!
You may have to call a client to let them know that something they have paid for is going to be late or not come at all! How does that feel? What are they going to say? What other challenging conversations could you have? Let’s explore them in our workshop.
In this interactive learning session, we will address how our mindset has a huge impact on how the conversation will be.
Outline of the workshop
By the end of this workshop, you will be able to:

Identify the types of difficult conversations in your workplace and what makes them ‘difficult’.
Explore the potential impact of delaying the ‘difficult’ conversation.
Understand the ABC Model.
Describe what emotional intelligent is and how this can support you.
Understanding the behavioural iceberg and why this is important.
Prepare and plan for your difficult conversation.

Join my interactive workshop to see how you can ensure that you manage your conversation effectively.

Time Management Online
2023-09-13 13:30 - 16:30 (Europe/London)
Time Management Online – 13th September
Time: 1.15pm arrival for 1.30pm start until 4.30pm
Cost: £80 + VAT per person
You’re my favourite waste of time (Time Management)
Who is singing it? Who remembers listening to Owen Paul in the 1980’s singing “you’re my favourite waste of Time”? I would spend hours listening to a record that talks about wasting time! And here I am writing about it!
To ensure that I completed things on time, I had to learn what my own time management was. Once you understand how you do things, then you may have to unlearn it in certain areas! This learning session is about looking at your time management. Are you feeling as though you aren’t getting anywhere quick enough? You haven’t achieved anything today?
Join my interactive online workshop to see how you can ensure that you use your time wisely.
Outline of session
By attending this workshop you will be able to:

Recognise your own time management
Understanding how to prioritise what needs to be done first
Recognising your Time thieves and know how to deal with your distractions
Managing your energy, to be about to focus on the task
Use tools and techniques to support you back in the workplace
Action planning – what are you going to put into practice

This won’t be a waste of your time!
https://www.eventbrite.co.uk/e/youre-my-favourite-waste-of-time-time-management-workshop-tickets-694795731737?aff=oddtdtcreator

Difficult or challenging conversations Online
2023-10-11 09:30 - 12:30 (Europe/London)
Difficult or challenging conversations Online – 11th October
Time: 9.15am arrival for 9.30am start until 12.30pm
Cost: £80 + VAT per person
How do you feel when you had to have a difficult conversation? Nervous? Anxious? Nothing? We all go through different feelings when having challenging conversations. The first place is to start with yourself. What’s happening with you? How are you feeling? Our mind needs to be in the right place to have an effective conversation. Even more so if potentially it’s a challenging one. Having the right mentality and approach when about to deal with a difficult conversation is a valuable skill in any company.
It is hoped that the employees will just perform; however, there may be occasions where performance drops below the required standard and the leader/manager must step in to get the level of performance back to the required standard by having a difficult conversation. There could be several reasons why, how do you find out!!
You may have to call a client to let them know that something they have paid for is going to be late or not come at all! How does that feel? What are they going to say? What other challenging conversations could you have? Let’s explore them in our workshop.
In this interactive learning session, we will address how our mindset has a huge impact on how the conversation will be.
Outline of the workshop
By the end of this workshop, you will be able to:

Identify the types of difficult conversations in your workplace and what makes them ‘difficult’.
Explore the potential impact of delaying the ‘difficult’ conversation.
Understand the ABC Model.
Describe what emotional intelligent is and how this can support you.
Understanding the behavioural iceberg and why this is important.
Prepare and plan for your difficult conversation.

Join our interactive workshop to see how you can ensure that you manage your conversation effectively.
https://www.eventbrite.co.uk/e/difficult-or-challenging-conversations-tickets-694721951057?utm-campaign=social&utm-content=attendeeshare&utm-medium=discovery&utm-term=listing&utm-source=cp&aff=ebdsshwebdesktop

Understanding Menopause online
2023-10-18 09:30 - 12:30 (Europe/London)
Understanding Menopause online – 18th October
Time: 9.15am arrival for 9.30am start until 12.30pm
Cost: £80 + VAT per person
Why are we talking about Menopause? It’s everywhere isn’t it? What’s the point? Potentially half the population will or have been through this. It can impact everyday life for everyone though!
A few years ago, you may know that Davina McCall did some research and filmed a programme about it. However, Menopause has been around a lot longer than us all. It’s great to raise any awareness, but its even better to understand it and support someone going through it.
Tracey Palmer-Hole is our Learning and Development Manager and she is going through Perimenopause. She openly discusses in these sessions, her own experiences and research on ways to support someone going through different stages of Menopause.
Outline of the workshop
By the end of this workshop, you will be able to:

Understand the different Menopause stages
Describe the different signs and symptoms of Menopause, sharing experiences
Discuss Menopause and Mental Health, how they impact daily life and coping with it, sharing experiences
Identify and discuss different coping strategies with the most common symptoms of Menopause, sharing experiences

Why not join Tracey on World Menopause Day and support yourself or someone going through Menopause afterwards?

https://www.eventbrite.co.uk/e/understanding-menopause-tickets-694837215817?aff=oddtdtcreator

Performance Reviews (Appraisals) – Online
2023-11-22 09:30 - 12:30 (Europe/London)
Performance Reviews (Appraisals) – Online 22nd November
Time: 9.15am arrival for 9.30am start until 12.30pm
Cost: £80 + VAT per person
Who doesn’t love an Appraisal? I know they are great, aren’t they? Or do they fill you with dread? What are they going to say? If a performance review or appraisal is carried out in the right way, they can be motivating and confidence in the role.
Reviews or appraisals form part of the performance management cycle and is a great way for Manager and Employee to understand what is to be achieved to move the company forward.
Outline of the workshop
By the end of this workshop, you will be able to:

Understand what performance review / appraisal are
Describe what is seen as good and bad reviews / appraisals
Explain what SMART objectives are
Discuss different feedback techniques
Identify and recognise development needs

Join Tracey in having a better understanding of Performance Reviews and how you can deliver them more effectively.

https://www.eventbrite.co.uk/e/performance-reviews-appraisals-tickets-694843083367?aff=oddtdtcreator

Mental Health First Aider Refresher (Online)
2025-08-05 09:00 - 13:00 (Europe/London)
Mental Health First Aider Refresher Course Online
By attending the course, Mental Health First Aiders will renew their skills and update their knowledge of mental health supports. They’ll learn to:

Recognise those who may be experiencing poor mental health and provide them with first-level support and early intervention
Encourage a person to identify and access sources of professional help and other supports
Practise active listening and empathy
Have a conversation with improved mental health literacy around language and stigma
Discuss the role in depth, including boundaries and confidentiality
Practise self-care
Know how to use the MHFAider Support App®
Know how to access a dedicated text service provided by Shout and ongoing learning opportunities with MHFA England®
Learn beyond the course through membership of the Association of Mental Health First Aiders
Learn beyond the course through membership of the Association of Mental Health First Aiders®

Cost = £125 + VAT

Mental Health First Aider Course (Online)
2025-08-12 09:30 - 2025-08-15 13:30 (Europe/London)
Mental Health First Aider Course Online
Below is the outline of the learning outcomes across the 4 mornings. The dates and times are:
12th, 13th, 14th and 15th August 9.30am – 1.30pm each day. You must attend all 4 sessions to complete the course.
As an MHFAider you’ll be able to:

Recognise those that may be experiencing poor mental health and provide them with first-level support and early intervention
Encourage a person to identify and access sources of professional help and other supports
Practise active listening and empathy
Have a conversation with improved mental health literacy around language and stigma
Discuss the MHFAider role in depth, including boundaries and confidentiality
Practise self-care
Know how to use the MHFAider Support App®
Note: Learners will be given temporary access to the app for the duration of their course. See below for more information on our MHFAider Support App.
Know how to access a dedicated text service provided by Shout and ongoing learning opportunities with MHFA England

Cost = £250 + VAT

Mental Health First Aider Course (2 days in Wokingham)
2025-08-19 09:30 - 2025-08-20 18:00 (Europe/London) | AJ HR and Training, 1 Peach Street, Wokingham, RG40 1XJ, United Kingdom
Mental Health First Aider Course – Face to Face in Wokingham, Berkshire
Below is the outline of the learning outcomes across the 2 days. The dates are the 19th and 20th August 9.30am to 6pm each day. You must attend both days to complete the course.
As an MHFAider you’ll be able to:

Recognise those that may be experiencing poor mental health and provide them with first-level support and early intervention
Encourage a person to identify and access sources of professional help and other supports
Practise active listening and empathy
Have a conversation with improved mental health literacy around language and stigma
Discuss the MHFAider role in depth, including boundaries and confidentiality
Practise self-care
Know how to use the MHFAider Support App®
Note: Learners will be given temporary access to the app for the duration of their course. See below for more information on our MHFAider Support App.
Know how to access a dedicated text service provided by Shout and ongoing learning opportunities with MHFA England

Cost = £250 + VAT
**The training room is on the 2nd floor in the building and does not have access to a lift. Please be aware before booking your place that you are able to make the stairs.**

Mental Health Awareness for Managers (Wokingham)
2025-09-09 09:30 - 13:00 (Europe/London) | AJ HR and Training, 1 Peach Street, Wokingham, RG40 1XJ, United Kingdom
Mental Health Awareness for Managers (Face to face in Wokingham, Berkshire)
This interactive workshop is for first line Managers, Supervisors or Team Leaders who want to know more about Mental Health, how to have conversations around Mental Health and support their own wellbeing.
Mental Health has been talked about a lot more over the last 5 years, however there is still a stigma to Mental Health. We need to change the cultures that we are working in, to encourage open conversations, recognise the most common Mental Health issues and understand that one size doesn’t fit all!
In this workshop we will:

Recognise the most common Mental Health issues
Identify how to start a welfare conversation with an employee and what to do about the conversation
Describe what support you have in the workplace and what else could you do
Identify more practical solutions to support your own Mental Health
Plan how you will grow your positive wellbeing culture in your team

Cost = £79 + VAT

Difficult or Challenging Conversations - Wokingham, Berkshire
2025-09-12 09:30 - 12:30 (Europe/London) | AJ HR and Training, 1 Peach Street, Wokingham, RG40 1XJ, United Kingdom
Difficult or Challenging Conversations
How do you feel when you had to have a difficult conversation? Nervous? Anxious? Nothing? We all go through different feelings when having challenging conversations. The first place is to start with yourself. What’s happening with you? How are you feeling? Our mind needs to be in the right place to have an effective conversation. Even more so if potentially it’s a challenging one. Having the right mentality and approach when about to deal with a difficult conversation is a valuable skill in any company.
It is hoped that the employees will just perform; however, there may be occasions where performance drops below the required standard and the leader/manager must step in to get the level of performance back to the required standard by having a difficult conversation. There could be several reasons why, how do you find out!!
You may have to call a client to let them know that something they have paid for is going to be late or not come at all! How does that feel? What are they going to say? What other challenging conversations could you have? Let’s explore them in our workshop.
In this interactive learning session, we will address how our mindset has a huge impact on how the conversation will be.
Outline of the workshop
By the end of this workshop, you will be able to:
• Identify the types of difficult conversations in your workplace and what makes them ‘difficult’.
• Explore the potential impact of delaying the ‘difficult’ conversation.
• Describe what emotional intelligent is and how this can support you.
• Understanding the behavioural iceberg and why this is important.
• Prepare and plan for your difficult conversation.
Join Tracey Palmer-Hole’s interactive workshop to see how you can ensure that you manage your conversation effectively. She looks forward to meeting you!

FREE Sleep Wellbeing Online Lunchtime Learning
2025-10-10 12:30 - 13:00 (Europe/London) | Online
Sleep Wellbeing
Welcome to our 30 minutes online event focused on improving your sleep wellbeing!
Join us for a relaxing and informative session where we will discuss tips and tricks to help you get a better night’s sleep. From creating a calming bedtime routine to exploring different relaxation techniques, we’ve got you covered.
Don’t miss out on this opportunity to prioritize your sleep health which will improve your overall wellbeing. See you there!

FREE - Understanding Menopause Online Lunchtime Learning
2025-10-17 12:30 - 13:00 (Europe/London) | Online
WORLD MENOPAUSE DAY – 18th October 2025
What is Menopause and why do we need to know about it?
Those of us who are going through it will tell you, but isn’t it good to know about it before it happens to you or someone you love. I don’t remember us talking about it at school, but then again I don’t remember them talking about Algebra either! Brain fog is real!
I have been talking about Menopause to whoever will listen for over 10 years and I still missed some of the signs. I’m not a doctor, but I do understand the perils of Menopause.
In this interactive 30 minute session, we will discuss what is Menopause and raising awareness at work and at home. What can you do to support yourself or others around you going through it?
Come and join Tracey and have your say!
Tracey Palmer-Hole has over 25 years’ experience in HR, Training and Development. She is a Mental Health First Aid England Instructor and is passionate about people and their wellbeing. Tracey combines her experience and knowledge to support others.

Mental Health Awareness for Managers - Wokingham, Berkshire
2025-10-28 09:30 - 13:00 (Europe/London) | AJ HR and Training, 1 Peach Street, Wokingham, RG40 1XJ, United Kingdom
Mental Health Awareness for Managers
This interactive workshop is for first line Managers, Supervisors or Team Leaders who want to know more about Mental Health, how to have conversations around Mental Health and support their own wellbeing.
Mental Health has been talked about a lot more over the last 5 years, however there is still a stigma to Mental Health. We need to change the cultures that we are working in, to encourage open conversations, recognise the most common Mental Health issues and understand that one size doesn’t fit all!
In this workshop we will:
– Recognise the most common Mental Health issues
– Identify how to start a welfare conversation with an employee and what to do about the conversation
– Describe what support you have in the workplace and what else could you do
– Identify more practical solutions to support your own Mental Health
– Plan how you will grow your positive wellbeing culture in your team
Join Tracey Palmer-Hole’s interactive workshop to see how you can support your own wellbeing and others. You will walk away with a plan on growing your positive wellbeing culture in the team. She looks forward to meeting you!

FREE - Personal Resilience, It's all about you! Online Lunchtime Learning
2025-11-05 12:30 - 13:00 (Europe/London) | Online
Personal Resilience, It’s all about you!
Join us for an online bitesize event focusing on Personal Resilience!
Learn how to build resilience and manage stress effectively in your daily life. Tracey will share practical tips and strategies to help you overcome challenges and bounce back stronger than ever.
Don’t miss out on this opportunity to empower yourself and enhance your well-being. Reserve your spot now!
To book, click on the Eventbrite link below or email bookings@claritashrandtraining.com

Understanding Menopause - Wokingham, Berkshire
2025-11-11 09:30 - 13:00 (Europe/London) | AJ HR and Training, 1 Peach Street, Wokingham, RG40 1XJ, United Kingdom
Understanding Menopause
What is Menopause and why do we need to know about it?
Those of us who are going through it will tell you, but isn’t it good to know about it before it happens to you or someone you love. I don’t remember us talking about it at school, but then again I don’t remember them talking about Algebra either! Brain fog is real!
I have been talking about Menopause to whoever will listen for over 10 years and I still missed some of the signs. I’m not a doctor, but I do understand the perils of Menopause.
In this interactive workshop, we will discuss what is Menopause and raising awareness at work and at home. What can you do to support yourself or others around you going through it?
By the end of the workshop, you will:
– Identify what Menopause is and the different stages
– Recognise the different signs/symptoms of Menopause and share experiences
– Identify strategies to support yourself or others going thorough different symptoms of Menopause
– Plan what can you do to raise awareness about Menopause with people around you and at work

Tracey Palmer-Hole has over 25 years’ experience in HR, Training and Development. She is a Mental Health First Aid England Instructor and is passionate about people and their wellbeing. Tracey combines her experience and knowledge to support others. Join Tracey to learn more about Menopause!
Reserve your spot now!
To book, click on the Eventbrite link below or email bookings@claritashrandtraining.com

FREE - Introducing Coaching - Online Lunchtime Learning
2025-11-18 12:30 - 13:00 (Europe/London) | Online
Introducing Coaching
Welcome to our 30 minutes online event where we look into the world of coaching! If you’re new to coaching, this event is perfect for you.
By the end of the session, you will be able to:
– Describe the role coaching can play in your team or business
– Understand what coaching is and isn’t
– Identify the benefits of coaching
– Recognise the qualities of coaching
Join Tracey Palmer-Hole in an interactive session to introduce coaching to you and your team. She looks forward to meeting you!
To book, click on the Eventbrite link below or email bookings@claritashrandtraining.com

Difficult or Challenging Conversations - Wokingham, Berkshire
2025-11-24 09:30 - 13:00 (Europe/London) | AJ HR and Training, 1 Peach Street, Wokingham, RG40 1XJ, United Kingdom
Difficult or Challenging Conversations
How do you feel when you had to have a difficult conversation? Nervous? Anxious? Nothing? We all go through different feelings when having challenging conversations. The first place is to start with yourself. What’s happening with you? How are you feeling? Our mind needs to be in the right place to have an effective conversation. Even more so if potentially it’s a challenging one. Having the right mentality and approach when about to deal with a difficult conversation is a valuable skill in any company.
It is hoped that the employees will just perform; however, there may be occasions where performance drops below the required standard and the leader/manager must step in to get the level of performance back to the required standard by having a difficult conversation. There could be several reasons why, how do you find out!!
You may have to call a client to let them know that something they have paid for is going to be late or not come at all! How does that feel? What are they going to say? What other challenging conversations could you have? Let’s explore them in our workshop.
In this interactive learning session, we will address how our mindset has a huge impact on how the conversation will be.
Outline of the workshop
By the end of this workshop, you will be able to:
• Identify the types of difficult conversations in your workplace and what makes them ‘difficult’.
• Explore the potential impact of delaying the ‘difficult’ conversation.
• Describe what emotional intelligent is and how this can support you.
• Understanding the behavioural iceberg and why this is important.
• Prepare and plan for your difficult conversation.
Join Tracey Palmer-Hole’s interactive workshop to see how you can ensure that you manage your conversation effectively. She looks forward to meeting you!
To book, click on the Eventbrite link below or email bookings@claritashrandtraining.com

Personal Resilience, It's all about you! - Wokingham, Berkshire
2025-12-02 09:30 - 13:00 (Europe/London) | AJ HR and Training, 1 Peach Street, Wokingham, RG40 1XJ, United Kingdom
Personal Resilience, It’s all about you!
Join us for an interactive workshop focusing on Personal Resilience, it’s all about you!
Who has time to think about themselves? Do you think its selfish? I don’t. We need to have time to nurture our own self-care and wellbeing, so that we can take care of others.
Stress! You gets stressed just by the word? A little bit of healthy stress is good, its when it tips over the edge is when we can be in danger of burn out. What strategies do you use to support yourself? Are they still working to keep your stress in the healthy section?
Learn how to build resilience and manage stress effectively in your daily life. Tracey will share practical tips and strategies to help you overcome challenges and bounce back stronger.
Overview
By the end of the workshop, you will be able to:
– Describe what Resilience is and signs of stress
– Identify what your stressors are and what you can do to support yourself
– Understand how to create a positive mindset
– Recognise and check in with your Emotional Wellbeing
Don’t miss out on this opportunity to empower yourself and enhance your well-being in this interactive workshop with Tracey, our Learning and Development Manager. Reserve your spot now!
To book, click on the Eventbrite link below or email bookings@claritashrandtraining.com

Mental Health First Aider Course (2 days - Wokingham, Berkshire)
2025-12-04 - 2025-12-05 | AJ HR and Training, 1 Peach Street, Wokingham, RG40 1XJ, United Kingdom
Mental Health First Aider Course – Face to Face in Wokingham, Berkshire
Below is the outline of the learning outcomes across the 2 days. The dates are the 4th and 5th December 9.30am to 5.30pm each day. You must attend both days to complete the course.
As an MHFAider you’ll be able to:
– Recognise those that may be experiencing poor mental health and provide them with first-level support and early intervention
– Encourage a person to identify and access sources of professional help and other supports
– Practise active listening and empathy
– Have a conversation with improved mental health literacy around language and stigma
– Discuss the MHFAider role in depth, including boundaries and confidentiality
– Practise self-care
– Know how to use the MHFAider Support App®
Note: Learners will be given temporary access to the app for the duration of their course.
– Know how to access a dedicated text service provided by Shout and ongoing learning opportunities with MHFA England
Cost = £250 + VAT
To book, click on the MHFA England link below or contact bookings@claritashrandtraining.com
**The training room is on the 2nd floor in the building and does not have access to a lift. Please be aware before booking your place that you are able to make the stairs.**

Understanding Coaching - Wokingham, Berkshire
2025-12-10 09:30 - 13:00 (Europe/London) | AJ HR and Training, 1 Peach Street, Wokingham, RG40 1XJ, United Kingdom
Understanding Coaching
Outline of the workshop
By the end of this workshop, you will be able to:
– Describe the role coaching can play in your team or business
– Understand what coaching is and isn’t
– Identify the benefits of coaching
– Recognise the qualities of coaching
– Understand different Coaching models and which is best for you
– Demonstrate using SMART framework to support your employee with their goals

Join Tracey Palmer-Hole’s interactive workshop to see how you can ensure that you manage your coaching conversations effectively. She looks forward to meeting you!
To book, click on the Eventbrite link below or email bookings@claritashrandtraining.com

FREE Managing Performance - Online Lunchtime Learning
2025-12-16 12:30 - 13:00 (Europe/London) | Online
Managing Performance
“Can I have a word in my office? Or can I see you tomorrow morning?” The words play over and over in my head before even getting into the office. I’m already concerned about what my manager is going to say. What have I done wrong? Am I in trouble?
When your manager asks to see you, it shouldn’t always fill you with dread. It might actually be a good conversation. If you are having regular meetings/catch ups, there should be no surprises. However, our brains think back to a negative conversation that you were called to the office for. Your performance had dipped from its usual high standard and you’re for the high jump! How we speak to our team is so important for managing their performance.
This bitesize session looks at what is meant by Managing Performance and your responsibilities as a manager/leader for managing your team’s performance.
Outline of session
By attending this bitesize session, you will be able to:
– Understand what is meant by managing performance
– Describe your responsibilities about managing performance as a leader/manager

Join Tracey Palmer-Hole in an interactive session to discuss how you manage performance in your team. She looks forward to meeting you!
To book, click on the Eventbrite link below or email bookings@claritashrandtraining.com

FREE Lunchtime Learning - Financial Wellbeing
2026-01-15 12:00 - 13:00 (Europe/London) | Online
Join Our FREE Lunchtime Learning Financial Wellbeing Event!
Ready to take control of your money and stress less about your finances? Our online Financial Wellbeing event is here to help you understand your money and build a healthier future.
We will be covering 2 different aspects, financial planning and financial wellbeing (how do you feel about money for example).
This FREE session is an introduction to workplace financial wellbeing and the fundamentals of financial planning. We will break financial planning back to basics, covering areas such as cashflow, saving, protection and pensions in a clear, practical and non-judgemental way.
People talk about the cost-of-living a lot these days. But what does it really mean to you? How are you coping? What’s your relationship with money? Some people have had to get a second job to make ends meet, but how does that effect our relationships with loved ones and our own emotion state of mind?
Having a financial pressure on us to bring in the money, can have a serious and potential life-threatening situation.
UK employers lose an estimated £50 billion each year in lost productivity due to absenteeism and disengagement, with financial stress being a key contributor. At the same time, over 80% of employers say they are actively looking for better ways to support the financial wellbeing of their workforce.
Despite this, very few people ever receive financial advice or guidance. Many employees know they should be doing something with their money, but feel unsure where to start or who to trust. This growing disconnect is often referred to as the advice gap.
Your finance wellbeing is about feeling as comfortable as you can about money and in control of your financial position. It means having the knowledge and confidence to make the most of your money – daily and through planned and unplanned events.
What do you do already? Do you check your bank account every day, every month or when the statement comes through? Do you have a credit card, store cards, loans? The list can go on. We’re not here to judge or to wave a magic wand, but are here to support you to get the help and support you need to move forward with your wellbeing and money.
Join Tracey and Jack, to help yourself to change your financial wellbeing.
Tracey Palmer-Hole has over 25 years’ experience in HR, Training and Development. She is passionate about people and their wellbeing. Tracey combines her experience and knowledge to support others. Tracey works at AJ HR and Training.
Jack Ballard has over 4 years experience in Financial planning. He is passionate about supporting people to get the best from their money. Jack works at First Sentinel Wealth.
Join us online and get inspired to make your money work for you!

Online Mental Health First Aider Course
2026-02-11 09:30 - 2026-02-12 17:30 (Europe/London) | Online
Mental Health First Aider Course Online
Below is the outline of the learning outcomes across 2 days online. The dates and times are:
11th and 12th February 2026, 9.30am – 5.30pm each day. You must attend both days to complete the course.
As an MHFAider you’ll be able to:

Recognise those that may be experiencing poor mental health and provide them with first-level support and early intervention
Encourage a person to identify and access sources of professional help and other supports
Practise active listening and empathy
Have a conversation with improved mental health literacy around language and stigma
Discuss the MHFAider role in depth, including boundaries and confidentiality
Practise self-care
Know how to use the MHFAider Support App®
Note: Learners will be given temporary access to the app for the duration of their course. See below for more information on our MHFAider Support App.
Know how to access a dedicated text service provided by Shout and ongoing learning opportunities with MHFA England

Cost = £250 + VAT

Online Mental Health First Aider Course
2026-03-16 09:30 - 2026-03-17 17:30 (Europe/London) | Online
Mental Health First Aider Course Online
Below is the outline of the learning outcomes across 2 days online. The dates and times are:
16th and 17th March 2026, 9.30am – 5.30pm each day. You must attend both days to complete the course.
As an MHFAider you’ll be able to:

Recognise those that may be experiencing poor mental health and provide them with first-level support and early intervention
Encourage a person to identify and access sources of professional help and other supports
Practise active listening and empathy
Have a conversation with improved mental health literacy around language and stigma
Discuss the MHFAider role in depth, including boundaries and confidentiality
Practise self-care
Know how to use the MHFAider Support App®
Note: Learners will be given temporary access to the app for the duration of their course. See below for more information on our MHFAider Support App.
Know how to access a dedicated text service provided by Shout and ongoing learning opportunities with MHFA England

FREE Lunchtime Learning - Feel Good with your Finances Pre-Tax Year End
2026-03-25 12:00 - 13:00 (Europe/London) | Online
FREE Lunchtime Learning – Feel good with your finances pre-tax year end
Wednesday 25th March 2026 12pm
Money doesn’t grow on trees! Oh, we wish it did! But would your troubles be over with ready-made cash on the tree? Yes, you could buy anything you wanted when you wanted too, BUT would it make you happy? We know you would like to find out!
We don’t have the magic trees, however we can support you to create more funds with the money you have.
Only around 9% of UK adults received regulated financial advice last year. Many people make financial and tax decisions each year without realising the long-term impact. As the end of the tax year approaches, this session is designed to highlight the key areas that individuals can still review before 5 April, and the common opportunities that are often missed.
This FREE learning session will cover how income tax bands and allowances work in practice, why ISA allowances are strictly use-it-or-lose-it, and the role of pensions and capital gains planning in reducing unnecessary tax over time. We will also look at how small, informed decisions can compound into meaningful long-term savings when viewed through a financial planning lens. Promoting good mental health with finances. Do you leave your tax return to the last minute or complete it in by May? How do you feel about money? Looking into ways of coping in a positive way when you may not have the extra money this month for that magazine.
The session is educational in nature and does not provide personalised financial advice. Its aim is to improve understanding, reduce avoidable mistakes, and help attendees recognise when professional advice may be appropriate.
Join Tracey and Jack on the feel good factor on making the best of your taxes, ISA allowances, pensions for the coming year and positive mental health with finances.

To book, please email bookings@claritashrandtraining.com or fill in the online form on our website below.
We look forward to seeing you!

Online Mental Health Skills for Managers
2026-05-14 13:00 - 17:30 (Europe/London) | Online
Mental Health Skills for Managers
14th May – 1pm until 5.30pm
To create a mentally healthy, productive workplace, it’s vital to build supportive relationships between managers and team members.
When workplace leaders, managers, and colleagues have the right knowledge and tools, they can better support their team’s mental health.
Mental Health Skills for Managers will enable you to have meaningful and effective conversations with your employees about their mental health and wellbeing for them to thrive at work.
This afternoon training course will provide a consistent approach to mental health and wellbeing, promoting healthy performance across the whole organisation.
This evidence-based course is ideal for people managers who want to help create an open culture around mental health and wellbeing in the workplace.

By attending the course, you’ll learn to:

Describe mental health and the impact of stress on employees in the workplace
Identify if a team member may be experiencing poor mental health
Confidently have open conversations about mental health at work
Respond empathetically to challenging situations related to mental health in the workplace
Appropriately signpost your team members to available support
Describe what support and guidance is available for yourself and your employees and how to access it

Cost – £160 + VAT per learner

FREE Lunchtime Learning - HR, P&C and L&D professionals Wellbeing for all
2026-05-15 12:00 - 13:00 (Europe/London) | Online
FREE Lunchtime Learning – HR, P&C and L&D professionals Wellbeing for all
15th May 12pm until 1pm
Despite the increased visibility and support around mental health in the workplace, many individuals and organisations continue to struggle while the underlying challenges remain unchanged.

People are still overloaded. Teams are still overwhelmed. Leadership and HR are managing consequences rather than addressing root causes.

Instead of focusing on awareness or short-term wellbeing initiatives, this webinar will give you insights and actions for your clients or employees’ performance, organisational resilience, and solutions for wellbeing that are backed by real evidence.

This session is especially for HR, P&C and L&D professionals who are seeing increased rates of stress, burnout, or ill health with their clients or workforce. If you want to move beyond awareness and reactive support and need credible solutions that directly impact health and business, this session is for you.

Join Tracey, Sara, and Matt for this co-webinar on Friday, May 15th at 12 pm. Register on here today.

A collaboration between AJ HR and Training and Solutions Makers Ltd

FREE Lunchtime Learning - The Big C - Cancer
2026-05-18 12:30 - 13:00 (Europe/London) | Online
FREE Lunchtime Learning – The Big C – Cancer
18th May 2026 – 12.30pm until 1pm
CANCER!! I know it sounds like I’m shouting it, doesn’t it? Well I am. How do you feel when someone says the word, Cancer? I’ve never heard anyone say it’s a good thing.
I have always hated cancer, but that is such a strong word. Am I too passionate about it maybe? The word cancer can provoke so many different feelings and behaviours in us. When someone tells us that they are in remission, how do we feel? How is that person dealing with it? Does everyone get to ring a bell?
In this interactive 30 minute session, we will discuss how to talk to someone who has/had cancer. I will ask you what your company does to support someone going through, been through or seeing a loved one going through cancer. So be prepared!
Join me and support cancer awareness in the workplace.

Tracey Palmer-Hole has over 25 years’ experience in HR, Training and Development. She is not a doctor, but has lived experience with cancer. She is passionate about people and their wellbeing. Tracey combines her experience and knowledge to support others.

FREE Lunchtime Learning - Understanding Menopause
2026-05-20 12:30 - 13:00 (Europe/London) | Online
FREE Lunchtime Learning – Understanding Menopause
20th May – 12.30pm until 1pm
What is Menopause and why do we need to know about it?
Those of us who are going through it will tell you, but isn’t it good to know about it before it happens to you or someone you love. I don’t remember us talking about it at school, but then again I don’t remember them talking about Algebra either! Brain fog is real!
I have been talking about Menopause to whoever will listen for over 10 years and I still missed some of the signs. I’m not a doctor, but I do understand the perils of Menopause.
In this interactive 30 minute session, we will discuss what is Menopause and raising awareness at work and at home. What can you do to support yourself or others around you going through it?
Come and join Tracey and have your say!
Tracey Palmer-Hole has over 25 years’ experience in HR, training and development. She is a Mental Health First Aid England Instructor and is passionate about people and their wellbeing. Tracey combines her experience and knowledge to support others.

Online Mental Health First Aiders for Managers
2026-05-28 09:30 - 2026-05-29 17:30 (Europe/London) | Online
Online Mental Health First Aiders (MHFA) For Managers
28th and 29th May – 9.30am until 5.30pm both days. Below is the outline of the learning outcomes across 2 days online. You must attend both days to complete the course.
Course Outcomes:

Recognise when a team member may be experiencing poor mental health and provide early, appropriate support
Learn beyond the course through membership of the Association of Mental Health First Aiders ®
Know how to access a dedicated text service provided by Shout and ongoing learning opportunities with MHFA England
Know how to use the MHFAider Support App®
Practise self-care
Understand what influences mental health in the workplace
Understand the manager’s role and responsibilities in supporting mental health, including maintaining clear boundaries and confidentiality
Have open, informed conversations about mental health, using inclusive and non-stigmatising language
Use active listening and empathy to build trust and psychological safety within their team
Confidently guide team members towards professional help and internal wellbeing resources
