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DTSTART;TZID=Europe/London:20260713T093000
DTEND;TZID=Europe/London:20260713T130000
DTSTAMP:20260623T184408
CREATED:20260608T160438Z
LAST-MODIFIED:20260608T160438Z
UID:649-1783935000-1783947600@ajhrandtrainingsolutions.co.uk
SUMMARY:Difficult or Challenging Conversations Online Workshop 13th July
DESCRIPTION:Difficult or Challenging Conversations \n13th July – 9.30am until 1pm \nHow do you feel when you had to have a difficult conversation? Nervous? Anxious? Nothing? We all go through different feelings when having challenging conversations. The first place is to start with yourself. What’s happening with you? How are you feeling? Our mind needs to be in the right place to have an effective conversation. Even more so if potentially it’s a challenging one. Having the right mentality and approach when about to deal with a difficult conversation is a valuable skill in any company.\nIt is hoped that the employees will just perform; however\, there may be occasions where performance drops below the required standard and the leader/manager must step in to get the level of performance back to the required standard by having a difficult conversation. There could be several reasons why\, how do you find out!!\nYou may have to call a client to let them know that something they have paid for is going to be late or not come at all! How does that feel? What are they going to say? What other challenging conversations could you have? Let’s explore them in our workshop.\nIn this interactive learning session\, we will address how our mindset has a huge impact on how the conversation will be. \nOutline of the workshop\nBy the end of this workshop\, you will be able to:\n• Identify the types of difficult conversations in your workplace and what makes them ‘difficult’.\n• Explore the potential impact of delaying the ‘difficult’ conversation.\n• Describe what emotional intelligent is and how this can support you.\n• Understanding the behavioural iceberg and why this is important.\n• Prepare and plan for your difficult conversation. \nJoin our interactive workshop to see how you can ensure that you manage your conversation effectively. \nCost – £150 + VAT per person \nTo book\, email bookings@ajhrandtrainingsolutions.co.uk or register your interest below.
URL:https://ajhrandtrainingsolutions.co.uk/event/difficult-or-challenging-conversations-online-workshop-13th-july/
LOCATION:Online
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DTSTART;TZID=Europe/London:20260715T093000
DTEND;TZID=Europe/London:20260716T173000
DTSTAMP:20260623T184408
CREATED:20260608T155116Z
LAST-MODIFIED:20260608T155329Z
UID:638-1784107800-1784223000@ajhrandtrainingsolutions.co.uk
SUMMARY:Mental Health First Aiders Online Course - 15th and 16th July
DESCRIPTION:Mental Health First Aider Course Online \nBelow is the outline of the learning outcomes across 2 days online. The dates and times are: \n15th and 16th July\, 9.30am – 5.30pm  each day.  You must attend both days to complete the course. \nAs an MHFAider you’ll be able to: \n\nRecognise those that may be experiencing poor mental health and provide them with first-level support and early intervention\nEncourage a person to identify and access sources of professional help and other supports\nPractise active listening and empathy\nHave a conversation with improved mental health literacy around language and stigma\nDiscuss the MHFAider role in depth\, including boundaries and confidentiality\nPractise self-care\nKnow how to use the MHFAider Support App®\nNote: Learners will be given temporary access to the app for the duration of their course. See below for more information on our MHFAider Support App.\nKnow how to access a dedicated text service provided by Shout and ongoing learning opportunities with MHFA England\n\n  \nCost – £325 + VAT per person \nTo book\, click the link below: \nhttps://mhfaengland.org/course-booking-form/?id=cdcf4eab-f258-f111-bec6-000d3a657301
URL:https://ajhrandtrainingsolutions.co.uk/event/mental-health-first-aiders-online-course/
LOCATION:Online
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DTSTART;TZID=Europe/London:20260720T093000
DTEND;TZID=Europe/London:20260721T173000
DTSTAMP:20260623T184408
CREATED:20260608T154204Z
LAST-MODIFIED:20260608T155605Z
UID:629-1784539800-1784655000@ajhrandtrainingsolutions.co.uk
SUMMARY:Mental Health First Aiders (MHFA) for Managers Online Course - 20th and 21st July
DESCRIPTION:Mental Health First Aiders (MHFA) For Managers Online Course \n20th and 21st July – 9.30am until 5.30pm both days. Below is the outline of the learning outcomes across 2 days online. You must attend both days to complete the course. \nCourse Outcomes: \n\nRecognise when a team member may be experiencing poor mental health and provide early\, appropriate support\nLearn beyond the course through membership of the Association of Mental Health First Aiders ®\nKnow how to access a dedicated text service provided by Shout and ongoing learning opportunities with MHFA England\nKnow how to use the MHFAider Support App®\nPractise self-care\nUnderstand what influences mental health in the workplace\nUnderstand the manager’s role and responsibilities in supporting mental health\, including maintaining clear boundaries and confidentiality\nHave open\, informed conversations about mental health\, using inclusive and non-stigmatising language\nUse active listening and empathy to build trust and psychological safety within their team\nConfidently guide team members towards professional help and internal wellbeing resources\n\nCost – £325 + VAT per person \nTo book click via the link below to MHFA website: \nhttps://mhfaengland.org/course-booking-form/?id=2e54a59e-405f-f111-a825-000d3a657301
URL:https://ajhrandtrainingsolutions.co.uk/event/online-mental-health-first-aiders-for-managers-2/
LOCATION:Online
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